Workshops for Managers and Employees
At YourLifePurpose Limited, we offer Workshops that can be based on the various Psychometric assessments that we offer, so that your employees gain maximum benefit in Sales, Customer Service, and Management. This is what makes us unique and focused in our Workshop offerings because each Workshop is uniquely customized to suit your organizations needs in order to achieve the goals and objectives.
Let’s use the example of wanting to improve the performance of your Customer Service Reps (CSRs), whether you’re in the banking industry or in retail sales or in any other industry that involves the important aspect of good customer service. All too often, customers complain of receiving mediocre or even poor customer service, and this reflects negatively on your company. By assigning our Customer Service Profile (CSP) assessment to your team of CSRs, you will have a much more accurate measurement of each CSR’s strengths and limitations. Click here for a sample Customer Service Profile report. Now, with each CSR armed with his or her own CSP report, and participating in a Workshop at your location, one of our professional Career and Life Coaches will work from a sample report so that at the end of the Workshop, your CSRs will have a much better idea, not only of the impact of their strengths and limitations, but will also be provided with concrete advice and tips as to how to improve on their limitations. The approximate cost of the Psychometric assessment plus a 4-hour Workshop is $750 TT ($120 US). Within a month or two, your company would have recouped this cost by providing a much higher level of customer service to your clients – now that’s a win-win situation! Click here for the complete list of the Psychometric assessments offered to our clients. As you will observe, the list is very extensive and covers a wide spectrum of assessments in the categories of (1) Career, (2) Personality, (3) Attitude & Lifestyle, (4) Intelligence, and (5) Relationships. Click on each to find out more about the assessments in that category.
Sign-up today to find out more about how our Workshops coupled with our Psychometric assessments can improve your company’s performance in the areas of Sales, Customer Service, and Management: