CORA AI Terms of Service
Effective date: 15 August 2026
These Terms of Service govern access to, and use of, CORA AI and related services provided by YourLifePurpose Limited (“YourLifePurpose”, “YLP”, “we”, “us”, or “our”). By creating an account, purchasing a subscription, or using CORA AI, you agree to these Terms.
1. The CORA AI service
CORA AI is an AI-assisted coaching-support service designed to provide career-planning, work-life, leadership, communication, reflection, and purpose-related guidance. It is intended to support thoughtful decision-making and personal development. It does not replace professional advice or human judgment.
The service may include conversation tools, summaries, assessments, account features, company administration tools, and related resources. Features may change as we improve the service.
2. Eligibility and accounts
You must provide accurate information and keep your login details secure. You are responsible for activity carried out through your account and must promptly notify us of suspected unauthorised access. You may not share an individual account or use the service on behalf of another person without authorisation.
Corporate customers are responsible for providing accurate employee information, maintaining appropriate authorisation, and using the company administration features only for legitimate employment and organisational purposes.
3. Subscriptions, prices, and payment
Subscriptions are billed monthly unless the applicable order or checkout page states otherwise. Prices, currency, taxes, and any applicable charges are shown before purchase. Payment processing is provided through Stripe or another payment provider identified at checkout.
By starting a subscription, you authorise recurring charges until the subscription is cancelled or terminated. Corporate subscriptions may be billed per purchased seat. Changes to seat quantities may result in prorated charges or credits as shown in the applicable billing-portal configuration.
4. Cancellation and refunds
You may cancel a subscription through the available billing portal or by contacting us. Cancellation, renewal timing, access after cancellation, and refunds are governed by our Cancellation and Refund Policy. Nothing in that policy limits any non-waivable legal right.
5. Acceptable use
You must not:
- use CORA AI unlawfully or to infringe another person’s rights;
- attempt to bypass security, access another user’s account, or interfere with the service;
- submit malicious code or deliberately overload the service;
- use the service to generate fraudulent, abusive, discriminatory, threatening, or misleading material;
- treat an AI response as a guaranteed fact, diagnosis, legal conclusion, financial recommendation, or emergency instruction; or
- upload personal information about another person without a lawful basis and appropriate authorisation.
6. AI limitations and professional boundaries
CORA AI can produce incomplete, outdated, or unsuitable responses. You must evaluate responses carefully and obtain qualified professional help where appropriate. CORA AI is not medical, mental-health, legal, financial, emergency, or crisis assistance. See our CORA AI Scope and Safety Notice.
7. Corporate accounts and employee access
Corporate administrators may manage seats and employee access within the features provided. The company portal displays administrative information described in our Employee Data Visibility Notice. Corporate administrators must inform employees about the organization’s use of CORA AI and ensure that their instructions and data practices comply with applicable law.
8. Intellectual property and user content
YourLifePurpose and its licensors retain rights in CORA AI, its branding, software, materials, and underlying technology. We grant you a limited, non-exclusive, non-transferable right to use the service during an active subscription.
You retain rights in content you submit, subject to the rights needed for us and our service providers to operate, secure, maintain, and improve the service as described in the Privacy Policy. You must have the necessary rights to submit that content.
9. Third-party services
Payment, hosting, communications, analytics, authentication, and AI infrastructure may be supplied by third parties. Their own terms and privacy notices may also apply. We are not responsible for independent third-party services outside our reasonable control.
10. Suspension and termination
We may suspend or terminate access for non-payment, misuse, security reasons, legal requirements, or material breach. Where reasonable, we will provide notice and an opportunity to resolve the issue. We may also discontinue or materially change the service, subject to applicable law and any rights you may have.
11. Disclaimers and liability
To the maximum extent permitted by law, CORA AI is provided on an “as available” basis, and we do not guarantee uninterrupted availability, error-free operation, or a particular outcome. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or other non-waivable rights.
Subject to those limits, YourLifePurpose will not be liable for indirect, incidental, special, consequential, or business-interruption losses arising from use of the service. The limitations in this section must be reviewed and adapted by legal counsel.
12. Changes
We may update these Terms from time to time. We will post the revised version with a new effective date and provide additional notice where required. Continued use after the effective date means that you accept the updated Terms.
13. Governing law and contact
These Terms are intended to be governed by the laws of Trinidad and Tobago, subject to any mandatory consumer protections that apply to you. You can contact us at info@yourlifepurpose.com or at YourLifePurpose Limited, 9 Regents Gardens, Westmoorings, Port of Spain, Trinidad and Tobago.